Information
Technology Benchmarking
Information Technology (IT) plays an extremely
important role within Financial Services, often
dictating the pace and price of business change
and, ultimately, market competitiveness. In the
Financial Services markets vast sums of money and
resources are consumed by Software Development and
Application Support, and it is therefore essential
that organisations can determine whether they are
making the most of this investment, and to understand
how to improve when they are not.
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Troika/Quantimetrics
Troika is the QuantiMetrics exclusive partner for
the UK Financial Service markets. QuantiMetrics was
established in 1992, and specialises in best practices
benchmarking for applications development and support,
having taken over these services from Research Services,
a division of CSC in 1999.
The QuantiMetrics database in now the largest validated
IT benchmark database in the world, with information
on several thousand business systems development projects,
from hundreds of organisations worldwide. The extent
of the database allows for like-for-like calibrated
benchmark comparison. The service has been used by
some of the largest systems development groups in
the UK and Europe. The knowledge it has gained from
this aggregation has supported businesses over more
than 15 years to maximise the value of their investments
in and improve the performance of their application
services. Its Performance Enhancement Programme has
helped businesses to achieve improvements in IT performance
at sustained rates as high as 20 per cent per annum
For more information on Quantimetrics, click
here
If you wish to participate in any of our benchmarking
services
or would simply like more information, click
here
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Current
Troika/Quantimetrics
Benchmarking Services
IT Development - assessing and improving application
development capabilities either throughout an organisation
or for a major project:
- Benchmarking past or current projects - a detailed
performance review against refined peer projects’
with recommendations and action plan for improvements
- Ongoing improvement monitoring - establishing
performance targets and reviewing activities to
ensure achievement of these
- Future Project assessment - review of a planned
project, identifying risks and recommending amendments
to the plans/planned structure. IT Maintenance &
Support - assessing and improving application maintenance
and support capabilities
- Benchmarking of past or current capabilities
- review of where, how much, and how effective time/resources
are being applied (relative to refined ‘peer
group’), recommendations and action plan for
improvement, identification of highest risk / highest
maintenance applications (suitable input to a replacement/retirement
strategy)
- Application Healthcheck - qualitative review
of an organisations’ applications against
their business fit, maintainability and criticality
(suitable input to a replacement/retirement strategy).
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