Troika Consulting’s General Insurance team covers property and casualty,
both personal and commercial, as well as healthcare

Our innovative but practical thinking, and supportive style of working, can
make all the difference, whether it’s a large scale change programme or a
specific issue project. Current focus points include:

• Growing profitable revenue
• Rebuilding the operations to transform the performance
• Redesigning around the customer experience
• Achieving excellent service and competitive costs
• Improving customer acquisition, value and loyalty
• Measuring for insight and action
• Managing claims for value
• Organisation, People and Change – maximising business performance by leveraging companies most valuable asset – their people.

our clients

The General Insurance team have the experience and the perspective
to find the right solution for you, whether distributor, broker, underwriter
or claims professional. Our previous work includes:

Norwich Union
Rationalisation of the claims supply chain delivering a £100m reduction in costs

Xchanging
Business and technology architecture for the London Market processing organisation

GAB Robins
Market assessment and strategic review

Vertex
General Insurance outsourcing market entry, providing market assessment, acquisition strategy and due diligence advice