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Since its formation in 1998 Troika’s Life &
Pensions team have been at the
forefront of the changing face of the industry.
Our work spans all the main disciplines of the industry
from distribution to operations. Recent assignments
have focussed on the following areas:
- Customer Focus – improving service is central
to keeping existing customers money and to attracting
new business in a cost effective way, matching products
to customers needs and expectations
- Operational Improvement – controlling both
risks and costs through internal business improvement
projects and selective outsourcing
- Strategic Specialisation – choosing to
be a manufacturer/distributor/administrator based
on assessed
strengths and weaknesses
- Acquisitions – a short cut market entry
for new players and a
chance to build scale for others
- Organisation, People
and Change – maximising business performance
by leveraging companies most valuable asset –
their people.
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our
clients
We have worked for most of the leading players in
the industry in the last few years. Below are typical
examples of the work we have done:
Standard Life
Strategic
review of Life & Pensions Customer Services operations
The Childrens Mutual
Creation of a joint industry utility to administer
Child Trust Fund products
Lincoln Financial Group
Outsourcing
of Life & Pensions administration |